About the program

In this course, you will learn about:

  • E-commerce architecture
  • Common business processes
  • Types of E-commerce testing
  • E-commerce Performance testing
  • Useful Tools for testing E-commerce site
  • Challenges of E-commerce testing
  • Automating E-commerce testing

After completing this course you will be rich enough to test an E-commerce site intermes of reliability, availability,  quality, performance, and so forth.


Anyone who is interested to know about E-commerce and how to test it either manually or automatically.

Contact US

Call us : +1-800-543-5571
Mail us : training@infotek-solutions.com

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Course curriculum

  1. E-commerce websites and types?
    1. According to type of market
      1. Business to customer(B2C)
      2. Business to business(B2B)
      3. Customer to customer(C2C)
    2. According to numbers of sellers
      1. Vender specific - single seller
      2. Online Retailer - selected premium sellers
      3. Online marketplace - Everyone is a seller
    3. According to product
      1. Single product
      2. Product, Customer or Industry specific
      3. All products type
  2. Architecture of E-commerce website
    1. Objective is to improve
      1. Performance
      2. Security
      3. Availability
      4. Scalability
      5. Modifiability
    2. Three tire architecture
      1. Business/user interaction
      2. Business rules and applications
      3. Data service
    3. A typical E-commerce system
      1. Dynamic front end
      2. Https for security
      3. Routers and firewalls for security
      4. Proxy servers for performance
      5. Load balance for performance
      6. Web servers for performance
      7. Servers and database
  3. Common Workflows/functionalities of E-commerce website
    1. Login, register and logout
    2. Item/Catalog listings approval
    3. Purchasing order process
    4. Supplier/vendor onboarding process
    5. Refund claim
    6. Customer compliance/ non-refunds
  4. Common pages of E-commerce website
    1. Main/home page
    2. Product/category search page
    3. Product detail page
    4. Shopping cart/order form page
    5. Payment gateway of application
    6. Login and account page page
  5. Non functionality issues
    1. GUI issues
    2. Security and vulnerability issue
    3. Compatibility issue
    4. Performance and SEO(Search Engine Organization) issue
  6. Typical testing types of E-commerce website
    1. Functional Testing
    2. Usability Testing
    3. Security Testing
    4. Availability test
    5. System integration test
    6. Backup and recovery test
    7. Performance test
    8. Throughput
    9. Response time
    10. Database Testing
    11. Mobile Application Testing
    12. Compatibility
    13. Link  test
    14. Page display test
    15. Session management test
  7. Useful tools for validating E-commerce websites
    1. Concept Feedback
    2. FiveSecondTest
    3. Optimizely
    4. Feedback Army
    5. ClickHeat
    6. Feng GUI
  8. Automating E-commerce web test
    1. Business flow test automation
    2. Functionality test automation
    3. Link test automation
    4. Search, filter and sort automaton
    5. Price and discount test automation
    6. Login and registration automaton
    7. Cart automation
  9. Challenges of E-commerce web testing
    1. Continual change of technologies
    2. Using customer profiles vary from customer to customer
    3. Business environment: shipping cost, tax, credit issues are complex
    4. Varying and critical security test
  10. Tips for E-commerce testing
    1. Do not start with home page
    2. Do not start with low traffic page
    3. Test category and search result page
    4. Test pages with most expensive traffic
    5. Test affiliate landing pages
    6. Focus on product detail pages and category pages
    7. Test security

Meet your mentor

About Trainer Jay:

  • 15 years of IT experience in software testing, quality assurance and quality management.
  • Experienced in leading and managing medium to large testing teams.
  • Have extensively trained participants in the areas of Software Testing Concepts, Quality Assurance, Quality Center, QTP, LoadRunner, Bugzilla, JIRA and Selenium.
  • Testing process owner at the organization I have worked.
  • Have mentored resources and helped set a career path and achieve testing certifications.